Shipping policy

Last updated: 30 October 2026

Destinations

We ship to the United States, Australia, Canada, New Zealand, Singapore, Hong Kong and Japan. The available destinations and final shipping charge are shown at checkout. Other destinations are not currently open for orders.

Shipping rates

Standard shipping is US$6.95 per order. Standard shipping is free when the merchandise subtotal is US$79 or more after discounts, excluding shipping and taxes. Our automatic 10% discount on 3 or more eligible items can be combined with this free-shipping offer. All amounts are in US dollars.

Processing and delivery

Allow 1–3 business days for processing and an estimated 7–15 business days in transit after dispatch. Business days exclude weekends and public holidays. These are estimates, not guaranteed arrival dates; customs, remote destinations and carrier delays can extend delivery. We will contact you if we become aware of a significant delay or cannot fulfil your order.

Where your order ships from

Items are dispatched by our fulfilment partners in China. An order may arrive in separate parcels at no additional shipping charge to you. Dispatch and available tracking details are sent to the email address used at checkout.

Import duties and taxes

Any taxes or duties collected by us are shown at checkout. Unless checkout expressly states that import charges are included, destination customs may charge import taxes, duties or handling fees, which are payable by the recipient. Free shipping does not mean that import charges are included.

Address changes, delays and delivery problems

Please check your full delivery address before ordering. For an address correction, missing parcel, damaged delivery or a delay beyond the estimate, contact us through our contact form with your order number. We will investigate and arrange an appropriate remedy. Please contact us before refusing a parcel so we can explain the options. This policy does not limit your statutory consumer rights.